IG15 Install Guide

IG15 Introduction

The IG15 Industrial Gateway is ideal for monitoring CAN-based equipment and assets via the J1939 protocol. It provides access to live asset data in customizable industrial dashboards enabling improved operating efficiency, maintenance, and digital service offerings.

It features built-in cellular connectivity with pre-provisioned service, seamless integration with other members of the IG family, and an IP69K-rated enclosure for deployment in the harshest environments.

What’s included in the IG15 Box

IG15 Specs and Accessories

Datasheets and Install Guides

Accessory Options for the IG15

Check out the full list here under “All Samsara Industrial Product SKUs” at the bottom of the article: All Datasheets and Install Guides

IG15 Installation Requirements

Please review the requirements below and verify that your environment meets these requirements for a successful installation.

Tool Requirements

Safety Requirements

1. Please adhere to your company’s safety protocols when installing or doing maintenance on the unit

2. Wear safety glasses

3. Make sure the site/unit is “OFF” and electrical hazards are given consideration for installation

4. Acquire any work permits needed

Physical Requirements

Gateway dimensions 

1. Mounting/Paneling

   1. Ensure that there is available space within panel (if mounted internally) where the IG15 (Dimensions: 4.1 x 6.0 x 1.9 inches) is to be installed accounting for the cables connecting to the IG (CAN Bus/power cable and cables for external antenna).

2. Antenna

   1. If using the IG inside a metal enclosure, confirm pathway for cabling for an external antenna antenna to be mounted.

Cell Signal Requirements

When installing the IG15, please ensure it has sufficient cellular signal at the installation point. Site surveys should be completed with a signal meter to quantify the signal strength at the location. As a general guideline, the gateway does not have issues connecting with the array antenna if the RSSI is stronger than -90dBm. This is not true in all cases as signal quality can affect connectivity as well. For areas with less than -90dBm, directional antennas and potentially signal boosters should be considered.

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IG15 Step-by-Step Installation

Activate the Device

Once you unbox the IG15, find the serial number. It is located on the box and also on the sticker of the bottom of the IG15. Go to the Samsara Cloud and activate the device:

Activate Device(s) in the Cloud

Power the Device

The IG15 can accept power between 8-36 VDC. In installing the IG15, you will use the power interface from your asset via the open-wire CAN cable or one of the pre-terminated cables supplied by Samsara. When power is not available from the asset, the gateway will run off the internal battery in power-saving mode. While in power-saving mode, the gateway will, by default transmit GPS location data once every 12 hours. 

Mount the Device

• Using the included alcohol wipe, prep a surface by wiping the area clean of dust and oils for the IG15 to be mounted to.

• Attach mounting plate using adhesive and secure with 4 self-tapping screws (bag 1).

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• Secure the IG15 to mounting plate using 4 machine screws screws (bag 2).

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Connect the Cables

If Using Open Ended Cable:

• Identify CAN HI and CAN LO on your and connect them to the corresponding labeled wire on the gateway CAN cable. Connect the green wire to CAN LO, and yellow wire to CAN HI. Typically these are green and yellow on your asset as well - if they are not, use the following guide and multimeter to identify the location of CAN HI and CAN LO

  • The CAN HI wire should be connected to a pin that is registering between 2.5v and 3.5v when using a multimeter.

  • The CAN LO wire should be connected to a pin that is registering between 1.5v and 2.5v when using a multimeter.

Connect the CAN Cable to Power

• Connect the red wire labeled power to a key-switched power source (something that when the key is off, power is not present (Use multimeter to verify)

  • Connect the black wire labeled ground to the ground (i.e. battery negative terminal).

If Using Samsara-Terminated Cable and Antennas:

• Simply plug into intended location (service port). For a permanent installation, it is recommended that the existing service port be unmounted from its location, connected to the Samsara supplied service port, and the duplicated service port be mounted within is

• Attach the antenna(s) to the correct ports on the gateway. Go to the IG15 Antenna Guide here: IG15 Antenna Install Guides

• Plug the 14-pin connector on the CAN cable into the gateway and twist to secure.

• The light on the gateway should turn on. Initially, the light will flash orange indicating that the gateway is searching for a connection. Once connectivity is established, the light will turn solid green (this could take 1-3 minutes)

• Allow several minutes for the gateway to download any firmware updates the first time you power it up. 

Verify Connectivity

Once the IG15 is powered up, the indicator light should flash orange. In a couple of minutes, the IG15 indicator light should turn solid green. If it does not, ensure that the antenna cables from the array antenna are screwed into the correct ports of the IG15.

Confirm Connection in the Cloud

After confirming the IG15 is installed (and light is solid green), check the data on the Samsara Cloud by:

1. Accessing Samsara Cloud with a correct browser - Supported Browsers on Desktop and Mobile

2. Go to Settings in bottom left of Samsara Cloud, then go to Gateways and make sure the light is Green for the IG15:

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Set up the IG15 in the Cloud

Once the physical install is complete, you are ready to configure the device in the Samsara Cloud, which includes setting up: data inputs/outputs, dashboards, alerts, reports, and connecting to 3rd party devices.

To learn how to set the IG up in the Cloud, navigate to Set up Devices in the Cloud .